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Roman Baths
A quality heritage attraction - two years on the trot
[B&NES]
FOR the second year running the Roman Baths has achieved the status of Quality Assured Visitor Attraction from Visit Britain – formerly known as the English Tourist Council.
The prestigious accreditation is awarded to tourist attractions following an unannounced visit by an assessor who looks at every aspect of a visitor’s experience.
All of Bath & North East Somerset Council’s heritage attractions – the Roman Baths, Museum of Costume, Assembly Rooms and Victoria Art Gallery – have achieved the accreditation and have managed to keep to its very high standards for the past two years.
The Roman Baths received its visit on Monday, May 24 by Visit Britain assessor Michael Barbour and his report has just been completed.
In his report he said: “The Roman Baths has continued to meet all the criteria of the Visitor Attraction Quality Assurance Service at a very good standard. Active steps have been taken to ensure visitors are welcomed and the ticketing process is dealt with as quickly and efficiently as possible.
“The levels of visitor care shown by the welcome staff especially were extremely good and high standards of care were provided throughout this attraction.
“Well maintained and presented interpretation using a range of media continue to provide the visitor with a range of information to meet various levels of interests as well as catering for the many overseas visitors to the site.”
Cllr Paul Crossley, Leader of the Council, said: “Bath & North East Somerset Council welcomes the findings of Mr Barbour’s report and would like to thank him for the many kind comments and positive suggestions he made about the Roman Baths.
“To achieve this well recognised and prestigious accreditation from Visit Britain for the second year running is a considerable achievement and one that could not have happened without the hard work and dedication of everyone at the Roman Baths.”
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